checkmyfactory.com
Legal

Terms of Service

Effective date: 2026-09-29

1. Who We Are

checkmyfactory.com is an independent on-site inspector based in the Pearl River Delta (Shenzhen / Dongguan / Guangzhou / Foshan / Huizhou), China. I visit the factory in person and report what I observe.

This is a one-person service — not a large certification agency.

2. Services

  • Supplier Reality Check: confirm the supplier exists, is registered, and operates at the stated address.
  • Pre-Shipment Inspection: inspect finished goods before shipment against your specification — quantity, appearance, function, packaging.
  • Container Loading Supervision: supervise loading to confirm quantity, carton condition, and loading process.

Sourcing (buying on your behalf): not provided in Phase 1.

3. Payment

  • 100% due before the visit.
  • No work starts until payment is received.
  • Methods: PayPal / Wise / bank transfer.

4. Cancellation & Rescheduling

  • Reschedule with ≥24 hours’ notice: free.
  • Cancel within 24 hours, or client no-show: 50% of fee.
  • Factory refuses entry, or the address is wrong: 50% of fee, plus a short record with gate photos. One rescheduled visit is quoted separately.

5. Reporting

  • Report is sent the same day, or by 10:00 next morning (China time).
  • The report is an observation record, not a certificate.

6. Scope & Limitations

  • Sampling (where applicable) follows what was agreed.
  • Units not sampled may differ.
  • No laboratory testing and no legal certification.
  • No guarantee of product quality after shipment.
  • I do not handle payments between buyer and supplier.

7. Integrity

  • I do not accept gifts, commissions, or free samples from the factory (working samples kept for reference are excepted).
  • If a factory offers any, I record it in the report and refuse it.

8. Liability

  • Total liability is limited to the fee paid for that assignment.
  • I am not liable for your commercial decisions or for lost profits.

9. Confidentiality

Your information, requirements, and reports stay confidential. They are shared with factories only as needed to arrange the visit.

10. Contact

hello@checkmyfactory.com · WhatsApp: +86 158 0502 3152

By paying the quotation, you accept these terms.

This is a service agreement template, not formal legal advice.